Emergency Support for Ezi Accounting or Retail-man for one incident or fault.
• Support by E-Mail, with as fast a response as practical • Recovery from system problems by analysis of data files and entire systems (may require use of FTP server). • Recovery from system problems by direct access to the target computer – will require VNC or similar connectivity. • Telephone support through Skype (Internet based Telephony). There is no need for customers on Gold Support to pay for Emergency Support as this is included already.
Shopping Cart Software by Ashop